Refund policy
FOTL Refund & Return Policy
Because most FOTL items are made-to-order through our print-on-demand partners, we handle returns a little differently than typical retail.
Made-to-Order Items Most FOTL products are printed/produced specifically for your order. As such:
- We do not accept returns or exchanges for size or preference changes once production has begun.
- Please review our size chart carefully before ordering.
Damaged, Defective, or Incorrect Items If your item arrives damaged, defective, or is not what you ordered:
- Email us at fotlclothing313@gmail.com within 7 days of delivery.
- Include your order number and a photo of the issue.
- We'll arrange a free replacement or full refund — your choice.
Order Cancellations Orders may be canceled or modified within 1 hour of purchase, before production begins. After that window, orders cannot be changed since production has started.
Refund Timeline Approved refunds are issued to your original payment method within 5–10 business days.
Contact Us Questions about your order? Email fotlclothing313@gmail.com — we'll make it right.